FAQs
+ Can I pay extra charge for shipping?
Sometimes customer can be paid extra charges for courier and it may depends on volumetric weight and size of plants.
+ Can I change my billing address?
Call us at +91-9007582514 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
+ Can I change my order information?
Call us at +91-9007582514 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
+ Can I change the delivery address?
Call us at +91-9007582514 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
+ Can I customize the product?
Call us at +91-9007582514, and your order will be placed as per your choice. Please mention preferable colors, sizes, finish and other details.
+ Guidelines For Writing Product Reviews
- Product reviews on gogreenkol.in are an optimum way to help fellow customers decide what to buy, and what to avoid. Here are tips to writing product reviews:
- It's always better to review a product you have used
- Do not provide inaccurate information. If you're not sure, research.
- Be creative but stay on topic.
+ How to Place an Order?
- Log on to https://gogreenkol.in
- Or call us on +91-9007582514. Kindly include the Product name and quantity, Your Name, Email Address, Contact Number, Complete address along with pincode and the preferred Payment Method.
+ What are the Payment Mode Available?
We accept Online Payments by UPI, Debit Card, Credit Card, Net banking, Cash on Delivery, and Bank Transfer.
If you choose Bank Transfer as the Payment Options, Please call us on +91-9007582514 and confirm the same with the payment details.
+ What is the cancellation and refund policies?
Request for cancellation of confirmed order should be made within 1-2 hours of placing the Orders. All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them. In case some of the products ordered are not in stock, we make a full refund for those Products, and the same is credited to your account within 3-5 business Days.
